Working Student - Customer Service & Support

Snke · München · Hybrid

• Employment typeFull-time
• Experience levelMid level
• Salary signalSalary not listed
• Last checked14 days ago
• Source valid throughOct 19, 2026

Role Overview

What you'll do Are you looking for an opportunity to gain hands‑on experience in a forward‑thinking, impact‑driven environment? Join our Customer Support team and help clinical users and hospital IT departments work seamlessly with our software solutions in the field of medical registry technology. Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths Handle customer requests via our Service Desk and provide clear, reliable support Reproduce and analyze issues by setting up test scenarios in our internal environments Support the Customer Support team in daily operations and ongoing improvement initiatives Create and maintain knowledge base articles and learning materials to help customers resolve common issues independently Gain deep insights into hospital workflows, clinical environments, and the user experience with medical devices and supporting technologies What we're looking for Ongoing studies in Computer Science, Electrical Engineering, Medical Engineering, or a comparable field Strong customer orientation, analytical thinking, and excellent communication skills A structured, reliable, and independent working style Fluency in German (spoken and written) and good command of English Why Snke A supportive, international team connected by shared values and a culture of trust Meaningful responsibilities with a lasting impact on global healthtech , improving medical decisions and patient outcomes Flexible working hours and a hybrid work model within Germany Parking garage and secure underground bike storage Subsidized company restaurant and in-house café Regular after-work, team, and company events Centrally located, modern workspace with a 212 m² rooftop terrace Ready to apply? We look forward to receiving your online application including your earliest possible start date. Contact person Tatjana von Freyberg Find more English Speaking Jobs in Germany on Arbeitnow

Why It Matches

This full-time role is listed as hybrid in München. The source does not expose a salary range, so confirm compensation before investing in a long application. The match score reflects role clarity, work mode, location, freshness, salary visibility, and description depth—not a promise that the employer will select a candidate.

Questions to Check Before Applying

• Does the source describe the same title, company, location, and work arrangement shown here?
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• When will the employer disclose the salary range and total compensation?

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